Legal & Policy

Khelaghor Terms and Conditions

These terms govern your use of khelaghor — the online betting platform built for players in Bangladesh. Please read them carefully before registering or placing any bets. By creating an account on khelaghor, you confirm that you have read, understood, and agreed to everything on this page.

Last Updated: January 2025
Applies to all khelaghor accounts
Quick Summary
  • Must be 18+ to register
  • One account per person
  • Min deposit ৳200 via bKash/Nagad
  • Min withdrawal ৳500
  • Curacao eGaming licensed

What Every Khelaghor Player Should Know

These six points summarise the most important parts of khelaghor's terms and conditions. The full details follow below.

Age & Eligibility

You must be at least 18 years old to register and use khelaghor. By creating an account, you confirm your age and that online betting is not prohibited in your jurisdiction. Khelaghor reserves the right to request age verification documents at any time.

Deposits & Withdrawals

Minimum deposit is ৳200 via bKash, Nagad, or Rocket. Minimum withdrawal is ৳500. Withdrawals for verified accounts process within 15 minutes on average. Khelaghor does not charge withdrawal fees — your MFS provider's standard fees may apply.

One Account Policy

Each player is permitted one khelaghor account only. Duplicate accounts will be suspended and any balance may be forfeited. If you have lost access to your account, contact support — do not create a new one. This rule exists to protect the fairness of promotions and betting markets.

Bonus & Promotion Rules

All bonuses on khelaghor come with wagering requirements that must be met before withdrawal. Bonus terms are published on the relevant promotion page. Attempting to abuse bonuses — including using multiple accounts or placing offsetting bets — will result in bonus cancellation and possible account suspension.

Prohibited Activities

Khelaghor prohibits money laundering, match fixing, use of automated betting software (bots), and any form of collusion. Accounts found engaging in these activities will be permanently suspended and relevant authorities may be notified. All suspicious activity is logged and reviewed.

Responsible Gaming

Khelaghor provides deposit limits, session time reminders, cooling-off periods, and self-exclusion tools. Players who believe they may have a gambling problem are encouraged to use these tools or contact support. Full details are on the Responsible Gaming page.

Important: These terms and conditions ("Terms") constitute a legally binding agreement between you ("Player", "User") and khelaghor ("we", "us", "the Platform"). By registering an account or placing a bet on khelaghor, you confirm that you have read and accepted these Terms in full. If you do not agree, please do not use the platform.

1 Acceptance of Terms

These Terms apply to all users of khelaghor, including visitors who browse the platform without registering and registered players who deposit and bet. Accessing any part of khelaghor constitutes acceptance of these Terms, our Privacy Policy, and our Responsible Gaming Policy.

Khelaghor is operated under a Curacao eGaming licence. The platform is intended for adult entertainment purposes only. We do not represent that the services offered on khelaghor are legal in every jurisdiction. It is your responsibility to verify that using an online betting platform is permitted under the laws applicable to you.

These Terms were last updated in January 2025. Khelaghor reserves the right to update these Terms at any time. Continued use of the platform after any update constitutes acceptance of the revised Terms. We will notify registered players of material changes via email or an on-platform notification.

2 Account Registration

To place bets or make deposits on khelaghor, you must register a player account. Registration is free. During registration, you are required to provide accurate personal information including your name, date of birth, and a valid mobile number linked to your bKash, Nagad, or Rocket account.

  • You must be at least 18 years of age to register.
  • Each person may hold one account only. Duplicate accounts will be closed and balances may be forfeited.
  • You must provide accurate and truthful information during registration. Providing false details is grounds for immediate account suspension.
  • You are responsible for keeping your login credentials secure. Do not share your password with anyone.
  • Khelaghor may request identity verification (KYC) documents at any time, including before processing a withdrawal. Failure to provide requested documents within a reasonable timeframe may result in account suspension.
  • Accounts registered using temporary or disposable phone numbers will not be accepted.

Note: If you suspect unauthorised access to your khelaghor account, contact support immediately via live chat or email. Khelaghor is not liable for losses resulting from unauthorised access caused by your failure to keep credentials secure.

3 Deposits & Payments

Khelaghor accepts deposits in Bangladeshi Taka (BDT) via bKash, Nagad, and Rocket. All transactions on khelaghor are processed in BDT — there are no currency conversion fees.

  • Minimum deposit: ৳200
  • Maximum deposit: Subject to your account tier and any limits set by your MFS provider.
  • Deposits are credited to your khelaghor account instantly in most cases. If a deposit does not appear within 15 minutes, contact support with your transaction reference number.
  • Khelaghor does not accept deposits from third-party accounts. The mobile wallet used to deposit must be registered in your own name and match the details on your khelaghor account.
  • Khelaghor does not charge deposit fees. Standard MFS transaction fees charged by bKash, Nagad, or Rocket are outside our control and are the player's responsibility.
  • Khelaghor reserves the right to refuse or reverse a deposit if it is suspected to be linked to fraudulent activity or money laundering.

4 Withdrawals

Withdrawals on khelaghor are processed back to the same mobile wallet used for the most recent deposit. This is a security measure to prevent fraud and ensure funds return to their verified source.

  • Minimum withdrawal: ৳500
  • Processing time: Typically under 15 minutes for verified accounts during normal operating hours.
  • Withdrawals may be delayed if your account has not completed identity verification (KYC), if there is a pending bonus wagering requirement, or if the withdrawal triggers a routine security review.
  • Khelaghor does not charge withdrawal fees. MFS provider fees may apply.
  • Khelaghor reserves the right to request additional verification before processing any withdrawal above a certain threshold.
  • Funds deposited but never wagered may be subject to a processing review before withdrawal.
  • Withdrawal requests submitted outside of normal processing hours will be queued and processed at the next available opportunity.

Tip: To avoid withdrawal delays, complete your KYC verification as soon as you register. Players with verified accounts experience the fastest withdrawal processing times on khelaghor.

5 Betting Rules

All bets placed on khelaghor are subject to the specific rules of the game or market in question. General betting rules that apply across all khelaghor products are listed below.

  • Bets can only be placed using available account balance. Khelaghor does not offer credit betting.
  • Once a bet is confirmed, it cannot be cancelled or amended unless the specific game or market rules explicitly allow it.
  • Khelaghor reserves the right to void bets placed on markets that were offered in error, including incorrect odds caused by a technical fault.
  • In the event of a disputed result, khelaghor's decision is final. Disputes must be raised within 72 hours of the relevant event settling.
  • For e-sports markets, khelaghor follows standard industry settlement rules. If a match is abandoned or postponed beyond 24 hours, bets will be voided and stakes returned.
  • For live casino games, the result displayed on the game interface at the time of settlement is final. Technical disconnections during a live game round do not automatically void the bet — the round result stands.
  • Minimum and maximum bet limits vary by game and market. These are displayed within the game interface or betting market before you confirm your stake.

6 Bonuses & Promotions

Khelaghor offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to the specific terms published on the relevant promotion page, in addition to these general bonus rules.

  • All bonuses carry a wagering requirement that must be completed before any bonus-derived winnings can be withdrawn. The wagering requirement for each bonus is stated clearly on the promotion page.
  • Bonuses are credited to your account in BDT and can only be used on khelaghor.
  • Only one bonus can be active at a time unless a promotion explicitly states otherwise.
  • Khelaghor reserves the right to withdraw a bonus offer at any time before it has been claimed.
  • Attempting to abuse bonuses — including but not limited to creating multiple accounts, placing low-risk offsetting bets, or exploiting a technical error — will result in the bonus being cancelled and may result in account suspension.
  • Free spins, if offered, are valid for the specified game only and expire within the timeframe stated on the promotion page.
  • Khelaghor reserves the right to amend or cancel any promotion at any time with reasonable notice.

Reminder: Always read the full terms of any bonus before claiming it. Wagering requirements, eligible games, and expiry dates vary between promotions. If you have questions about a specific bonus, contact khelaghor support before claiming.

7 Prohibited Activities

The following activities are strictly prohibited on khelaghor. Engaging in any of these may result in immediate account suspension, forfeiture of balance, and referral to relevant authorities where required by law.

  • Money laundering: Using khelaghor to process, conceal, or legitimise funds derived from illegal activity.
  • Match fixing or insider betting: Placing bets using non-public information or in coordination with participants in a sporting or e-sports event.
  • Automated betting: Using bots, scripts, or any automated software to place bets or interact with the platform.
  • Collusion: Coordinating with other players to gain an unfair advantage in poker, live casino, or any other game format.
  • Chargebacks: Initiating a chargeback or payment reversal through your MFS provider after funds have been used on khelaghor.
  • Account sharing: Allowing another person to access or use your khelaghor account.
  • Underage gambling: Registering or playing if you are under 18 years of age.
  • Exploiting technical errors: Deliberately taking advantage of a software bug, incorrect odds, or any other platform error to gain an unfair advantage.

Warning: Khelaghor actively monitors all accounts for suspicious activity. Accounts flagged for prohibited activities will be suspended pending investigation. Khelaghor cooperates with law enforcement and regulatory bodies where required.

8 Responsible Gaming

Khelaghor is committed to providing a safe and responsible gaming environment. We believe that betting should be an enjoyable form of entertainment, not a source of financial stress or harm. The following tools are available to all khelaghor players.

  • Deposit limits: Set daily, weekly, or monthly deposit caps on your account.
  • Session time reminders: Receive notifications after a set period of continuous play.
  • Cooling-off period: Temporarily suspend your account for a defined period (24 hours to 6 weeks).
  • Self-exclusion: Permanently close your khelaghor account. Self-exclusion requests are processed within 24 hours and cannot be reversed for a minimum of 6 months.

To access any of these tools, visit the Responsible Gaming page or contact khelaghor support directly. If you are concerned about your gambling habits, we encourage you to seek help from a qualified support organisation.

9 Privacy & Data

Khelaghor collects and processes personal data in accordance with our Privacy Policy. By registering on khelaghor, you consent to the collection and use of your data as described in that policy.

  • Khelaghor collects data necessary for account management, payment processing, identity verification, and fraud prevention.
  • Khelaghor does not sell player data to third parties for marketing purposes.
  • Data may be shared with payment processors, identity verification providers, and regulatory bodies where required by law or our licence conditions.
  • Players may request a copy of their personal data or request deletion of their account data by contacting support. Certain data may be retained for legal and regulatory compliance purposes even after account closure.

10 Intellectual Property

All content on khelaghor — including but not limited to the platform design, logos, game interfaces, text, graphics, and software — is the property of khelaghor or its licensed content providers. You may not copy, reproduce, distribute, or create derivative works from any khelaghor content without prior written permission.

Game content on khelaghor is provided under licence from third-party game developers. All rights in those games remain with their respective developers. Khelaghor does not claim ownership of third-party game content.

11 Limitation of Liability

Khelaghor provides its platform on an "as is" basis. While we work hard to maintain uptime and reliability, we do not guarantee uninterrupted access to the platform. Khelaghor is not liable for losses arising from:

  • Platform downtime or technical interruptions beyond our reasonable control.
  • Delays in deposit or withdrawal processing caused by third-party payment providers.
  • Losses resulting from your own betting decisions.
  • Unauthorised access to your account caused by your failure to keep credentials secure.
  • Changes to laws or regulations that affect your ability to use the platform.

In all cases, khelaghor's maximum liability to any player is limited to the amount of funds held in that player's account at the time of the relevant incident.

12 Amendments to These Terms

Khelaghor reserves the right to amend these Terms at any time. When we make material changes, we will notify registered players via email or an on-platform notification at least 7 days before the changes take effect, where practicable.

Continued use of khelaghor after the effective date of any amendment constitutes your acceptance of the updated Terms. If you do not agree with an amendment, you should stop using the platform and withdraw any remaining balance before the changes take effect.

13 Governing Law

These Terms are governed by the laws of Curacao, consistent with khelaghor's eGaming licence. Any disputes arising from these Terms or your use of khelaghor that cannot be resolved through our internal complaints process will be subject to the jurisdiction of the relevant Curacao regulatory authority.

Khelaghor's internal complaints process is the first point of contact for any dispute. To raise a complaint, contact support via live chat or email with full details of the issue. We aim to respond to all complaints within 48 hours.

14 Contact Us

If you have questions about these Terms, your account, or any aspect of khelaghor's services, please contact our support team:

  • Live Chat: Available directly on the khelaghor platform — look for the chat icon when logged in.
  • Email: [email protected]
  • Response time: Typically under 30 minutes during peak hours; within 24 hours at all other times.

For responsible gaming support, visit the Responsible Gaming page. For information about how we handle your data, visit the Privacy Policy page.

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Register your khelaghor account in under two minutes. Deposit ৳200 via bKash or Nagad and start playing slots, live casino, or betting on e-sports — all in BDT, all on one platform.

18+ only. Please gamble responsibly. Responsible Gaming  |  Privacy Policy