Your personal data belongs to you. This page explains exactly what information khelaghor collects when you register and play, how we use it, who we share it with, and what rights you have over it. We've written this in plain language — no legal jargon — so every player in Bangladesh can understand it clearly.
Six core privacy commitments that every khelaghor player in Bangladesh can rely on — from the moment you register to the day you close your account.
All personal data stored on khelaghor's servers is encrypted using industry-standard 256-bit SSL encryption. Your name, mobile number, and payment details are never stored in plain text. Even in the unlikely event of a server breach, your data remains protected.
Khelaghor does not sell, rent, or trade your personal data to third-party advertisers or marketing companies. The information you provide when registering is used solely for account management, payment processing, and platform security — nothing else.
You have the right to access, correct, or request deletion of your personal data at any time. Submit a request via email to [email protected] and our team will respond within 30 days. Certain data may be retained for legal compliance, but we'll be transparent about what and why.
Khelaghor processes all BDT transactions through verified bKash, Nagad, and Rocket integrations. We do not store your full mobile wallet credentials on our servers. Payment data is handled by the respective MFS providers under their own security protocols.
Khelaghor only collects the data we genuinely need to operate the platform — your name, date of birth, mobile number, and transaction history. We don't ask for data we don't use. If a piece of information isn't necessary for your account or our legal obligations, we don't collect it.
As a Curacao eGaming licensed platform, khelaghor is required to maintain specific data protection and record-keeping standards. Our privacy practices are reviewed regularly to ensure compliance with our licence conditions and applicable data protection principles.
Overview: This Privacy Policy describes how khelaghor ("we", "us", "the Platform") collects, uses, stores, and protects the personal data of players ("you", "User") who register and use our services. By creating a khelaghor account, you acknowledge that you have read and understood this policy. If you have questions, contact us at [email protected].
Khelaghor is an online gaming and sports betting platform operated under a Curacao eGaming licence. The platform is accessible at khelaghor.asia and is designed primarily for adult players in Bangladesh. Khelaghor acts as the data controller for all personal data collected through the platform.
As data controller, khelaghor determines the purposes and means of processing your personal data. We are responsible for ensuring that your data is handled lawfully, fairly, and transparently in accordance with applicable data protection principles and our licence obligations.
If you have any questions about how khelaghor handles your personal data, or if you wish to exercise any of your data rights, you can reach our support team at [email protected]. We aim to respond to all privacy-related enquiries within 30 days.
Khelaghor collects personal data in two ways: information you provide directly when registering or using the platform, and information collected automatically as you interact with our services.
| Data Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender | Registration form |
| Contact Data | Mobile number, email address | Registration form |
| Financial Data | bKash/Nagad/Rocket number, transaction history | Deposit & withdrawal activity |
| Verification Data | NID copy, selfie (if KYC requested) | KYC verification process |
| Usage Data | Games played, bets placed, session duration | Automatically via platform logs |
| Technical Data | IP address, device type, browser, OS | Automatically via cookies & logs |
| Communications Data | Support chat transcripts, emails | When you contact support |
Note: Khelaghor does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by our responsible gaming obligations (for example, if you request self-exclusion).
Khelaghor uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are incompatible with those listed below.
Khelaghor processes your personal data on one or more of the following legal bases, depending on the specific purpose:
Khelaghor does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are contractually required to handle it securely.
Important: Khelaghor never shares your personal data with third-party advertisers, data brokers, or marketing companies. If you receive unsolicited communications claiming to be from khelaghor, please report them to [email protected] immediately.
Khelaghor uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use our services. Here is a breakdown of the cookies we use:
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect your ability to use some features of khelaghor. Khelaghor does not use third-party advertising cookies or tracking pixels for ad targeting.
Khelaghor retains your personal data for as long as your account is active and for a defined period after account closure, as required by our licence conditions and applicable regulations.
After the applicable retention period, your personal data is securely deleted or anonymised. You may request early deletion of certain data — see Section 8 for your rights.
As a khelaghor player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] with your account details and a description of your request. We will respond within 30 days.
Response time: Khelaghor aims to respond to all data rights requests within 30 days. For complex requests, we may extend this by a further 30 days and will notify you if this is the case.
Khelaghor's services are strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has registered on khelaghor, please contact us immediately at [email protected] and we will investigate and close the account promptly.
Khelaghor uses age verification checks during registration and reserves the right to request proof of age at any time. Accounts where the player is found to be under 18 will be suspended immediately and any balance will be returned to the payment source after investigation.
Khelaghor takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.
While khelaghor takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and do not share your login credentials with anyone.
Khelaghor may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will notify registered players via email or an on-platform notification before the changes take effect.
The "Last Updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this page periodically. Continued use of khelaghor after a policy update constitutes your acceptance of the revised Privacy Policy.
If you disagree with any changes to this Privacy Policy, you should stop using khelaghor and may request account closure and data deletion by contacting support.
For any questions, concerns, or requests related to this Privacy Policy or your personal data, please reach out to the khelaghor privacy team:
For information about our betting rules and account policies, visit the Terms and Conditions page. For responsible gaming tools and support, visit the Responsible Gaming page.